Communication and collaboration tools are as diverse as the information they are designed to handle. Email systems can be on-premises or in the cloud. Instant messaging, video conferencing, and screen sharing services are available using standalone programs, cloud services, or software suites. Phone services can be delivered through traditional phone carriers, cable service providers, or phone networks.
Communication and collaboration systems are powerful tools, so it is important to create policies that provide guidance to prevent misuse. Policies regarding conduct when using email, messaging or social media tools are important to protect your liability. While we are not able to provide legal advice, we can offer insights into why having a policy is crucial:
Communication and collaboration systems are not set-and-forget tools. They need to be monitored and managed. Some examples of regular activities that we can perform for you:
Communication and collaboration tools make it easier for employees and leaders to do their jobs—and our experts can simplify the process by remotely monitoring and managing the systems you currently have in place.
We can help you select and install new communication and collaboration tools, including setting up a unified communications solution.